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Our quality policy

Crescent House Care Home is committed to providing quality services for Residents by caring, competent, well-trained staff. This is achieved by:

Crescent House will provide services based upon consultation and assessment of the Residents’ needs. This is achieved by:

Crescent House will consult people about their satisfaction with the service and suggestions for improvement. This is achieved by:

Crescent House will ensure that Residents are fully informed about all matters which might affect their well-being. This is achieved by:

Crescent House will afford all Residents and staff an equality of opportunity in respect of service or working in the Home. This will be achieved by:

Crescent House will ensure that the Home is a safe and secure place to live. This is achieved by:

Crescent House will offer a range of social activities, which meet the needs of the Residents. This is achieved by:

Crescent House will provide catering services which meet the expectations of Residents. This is achieved by:

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